What are Application Management Services?
An enterprise resource planning solution (ERP) is a complete suite of business software applications that run a business. The true value of ERP is not just the functionality that comes from the individual applications themselves, but the way these applications work together and share data as a whole.
ERP application management services help businesses take full advantage of this integration and ensure that an organization has the technology and processes in place for continued business growth.
ERP is complex because it encompasses all parts of a business. From financial management and operations to supply chain logistics and human resources, ERP is end-to-end business software that helps each department within a business run smoothly.
To fully take advantage of an ERP solution and unlock its potential, businesses need each application and the system as a whole configured for the particular needs of the business and optimized for the business processes and workflows that enable frictionless daily operations. ERP and the wide variety of application functionality it contains can do just about anything a business needs, but the tricky part is configuring the system properly and smoothly connecting applications with each other as a unified whole.
Where Application Management Services Help
Navigator Business Solutions helps organizations get the most from their ERP system. By combining business process knowledge with a complete understanding of SAP ERP solutions such as SAP Business ByDesign , S/4HANA Cloud Public Edition , and Business One , Navigator can help an organization select, configure, and optimize ERP applications for improved backend system performance that yields greater business intelligence and reduced manual processes.
As noted by one of our clients, our application management services help businesses get where they want to go.
“Navigator was very knowledgeable coming in,” says Christopher Beck, global head of IT at Harry’s, a leading men’s shaving supplies company. “Not just the products, but the business side of it. They seemed to just understand. So when there were additional things that we were trying to do, they had business process expertise to help make it happen.”
There are several ways that Navigator’s application management services can help.
System integration . SAP ERP solutions consist of a small software core that connects with a wide range of applications that deliver the specific functionality a business needs. Navigator can help select and configure the right applications for the business process goals of the organization.
System optimization . Having the right applications in place and using them effectively are not the same thing. Navigator can help a business assess and tune the applications within their ERP solution so these applications perform as desired, and have both deep business process automation and easy-to-use workflows for greater employee adoption.
Third-party system integration . While most business functionality will come from applications within the ERP solution, organizations often need integration between an ERP solution and third-party systems such as cloud services, online marketplaces, or industry-specific software. Navigator can help businesses connect these third-party software solutions to the ERP as a whole, driving greater levels of automation and business data visibility.
Custom add-on development . While custom application development should not be the first approach an organization takes when solving a business process challenge, there are times when custom application development makes sense for a given business. With deep knowledge of how SAP ERP solutions work, Navigator can develop or assist an organization with rolling out the custom code it needs to fully run the business.
Business process consulting . The effectiveness of a software application often comes down to having the right business processes in place. Navigator can help businesses streamline existing processes so they match industry best practices, and develop new processes that achieve business goals while fully taking advantage of what ERP applications have to offer.
Custom report development . ERP can generate a wide range of standard reports, but sometimes a business needs custom reporting for its workflows and specific lines of business. With full knowledge of how SAP ERP works and an understanding of the organization’s specific system, Navigator can help make an organization’s ERP solution generate the needed custom reports without complex steps or manual intervention.
User and system administration training . The best software in the world is useless if employees don’t use it. Getting Sally in payroll comfortable with the organization’s backend software is a critical component of fully using an ERP solution. Navigator can help ERP administrators and front-line employees master the ERP applications needed to run their business.
Need Help with Your ERP Solution?
We’ve been helping businesses implement, optimize, and run ERP solutions for more than 30 years. Navigator Business Solutions is a widely respected SAP Gold Partner that can help your organization fully take advantage of your ERP investment for greater levels of efficiency, automation, and business growth.
Learn more about our application management services
, or contact one of our experienced ERP consultants at (801) 642-0123 or by writing us at info@nbs-us.com.
