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      Everything you need to succeed, and more
      What is SAP Business AI?
      Automation August 08, 2025

      What is SAP Business AI?

      Finding software that includes artificial intelligence capabilities isn’t difficult; everything seems to have AI built in these days. The problem is coherently leveraging AI and maximizing its potential by exposing it to real company data in real-world situations. Everyone is smelling the potential, but few businesses are fully leveraging AI today for operational efficiencies and true competitive advantage.

      If this is your situation, you might want to take a look at SAP Business AI.

      SAP Business AI is the artificial intelligence layer of SAP Business Suite, a comprehensive backend solution that also includes SAP S/4HANA Cloud Public Edition , SAP Business Data Cloud, industry-specific applications, and the SAP Business Technology Platform . 

      More on SAP Business Suite here .

      What Makes SAP Business AI Special

      There are several things that make SAP Business AI the holy grail for businesses looking for a comprehensive, coherent AI strategy.

      Omnipresent experience.SAP Business AI is embedded across all applications within the business, both native SAP applications and non-SAP applications that tie into the platform. One central AI interface handles everything, and is available everywhere.

      Complete enterprise context.SAP Business AI understands your business because it has access to all your company’s data, real-time and historical, through SAP Business Data Cloud. Since this is AI tied to your ERP system, it has full context.

      Unmatched agent-driven efficiency.SAP Business AI is empowered with the data and the tools necessary to carry out accurate analysis and execution when directed. Because it ties into the foundation of SAP Business Suite, it can carry out tasks within any business application and execute cross-functional workflows directly for heightened efficiency.

      Vendor-neutral implementation.SAP Business AI leverages your company’s AI model of choice. You can configure it to use ChatGPT, Google Gemini, Anthropic’s Claude, or other large language models. Your business is not locked into an AI engine that can’t keep pace.

      Watch our Intro to SAP Business AI Overview Demo here.

      AI That Drives Your Business

      When AI is omnipresent, has full enterprise context, can directly carry out tasks within applications, and is powered by a leading large language model, you get AI capabilities that can drive your business.

      AI in Finance

      Grow revenue, manage risk, optimize working capital, and ensure compliance.Finance teams can drive real bottom-line impact for their company with AI that improves operating cashflow, increases revenue growth, and optimizes net profit margin.

      Eliminate manual payment clarifications.Reduce accounts receivable matching effort by up to 71 percent and streamline receivables with AI-powered matching and payment advice extraction.

      Reduce revenue losses due to fraud.Use AI to detect and prevent fraud early by having SAP Business AI flag suspicious behavior and report it to senior management with concrete details.

      AI in Manufacturing and Supply Chain

      Automate goods receipts processing.Reduce inbound delivery costs by 50 percent, detect anomalies, and automatically post data for faster processing using AI.

      Detect defects faster than humans.Identify nonconformance early in the manufacturing process, increase operator productivity, ensure consistent quality, and reduce inspection costs by up to 25 percent.

      Build a more agile, resilient, and customer-centric supply chain.Supply chain teams can drive top-line impact for your company with AI that optimizes operations, builds efficient supply chains, and drives sustainable growth.

      AI in Procurement

      Streamline market research and supplier selection.Analyze market competition up to 90 percent faster with AI-driven insights for faster category strategy development.

      Quickly find procurement data.Process informational searches up to 95 percent faster and accelerate decision-making using SAP Business AI’s natural language interface.

      Intelligently automate reorders.Pivot to alternate suppliers and automatically reorder as needed using AI to monitor and execute on inventory needs. 

      AI in Human Resources

      Easily turn bullet points into complete job descriptions.Expedite external job descriptions by up to 85 percent and translate them into 20+ languages with generative AI that understands your business.

      Speed up hiring decisions.Assess candidate applications up to 80 percent faster, and efficiently match skills to job requirements with AI-assisted screening.

      Improve staffing, recruiting, onboarding, and payroll.Use SAP’s Joule AI Copilot to complete HR tasks more easily and up to 90 percent faster with natural language processing.

      AI in Sales and Service

      Turn prospects into customers.Complete everyday sales tasks up to 80 percent faster using instant account insights through natural conversations built into SAP Sales Cloud.

      Boost personalization.Offer relevant recommendations automatically based on customer behavior, purchase history, and browsing patterns. 

      Significantly reduce case routing and research time.Use Joule agents to automate case classification, proactively find answers to customer questions, and capture knowledge from resolved cases to improve sales and service quality.

      AI in DevOps

      Accelerate IT innovation and security.Ensure business continuity in your organization using AI to increase uptime and system availability, decrease security incidents, and improve IT projects’ success rate.

      Accelerate application creation.Use AI-assisted coding tools from SAP Build Code to gain a 30 percent reduction in app development costs.

      Automate workflows and reduce manual DevOps tasks.Gain up to a 75 percent increase in SAP app management productivity with simple prompts in SAP Automation Pilot.

      These are just a few of the ways that SAP Business AI can power your business and drive greater innovation and efficiency.

      How Will You Take Advantage of SAP Business AI?

      Some of the most exciting use cases for AI have yet to be invented. How will your business use ubiquitous, contextually aware, empowered AI?

      Learn more about the power of SAP Business AI or how you can transform your organization with the SAP Business Suite by calling one of our experienced consultants at (801) 642-0123 or by writing info@nbs-us.com .

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